HR and Management All Courses
Showing 13 of 13 courses
Mastering Customer Relations and Service Excellence for Business Success
Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to...
£24.00 inc VAT
£20.00 ex VAT
How to Read Financial Reports: A Beginner’s Guide
Throughout this course, we will introduce reading financial reports for beginners in more detail, including:
-What is a financial report?
-Benefits of reading financial reports
-Different types of financial reports
-How can financial reports help companies make decisions?
A financial report...
£24.00 inc VAT
£20.00 ex VAT
Change Management: Effective Strategies for Successful Change Management
Change management is a way of dealing with the impact of change, from ensuring new processes are implemented effectively to supporting employees through the transition. Types of changes include:
-Process changes
-Organisational restructuring or organisation
-Cultural change
-Staffing change...
£24.00 inc VAT
£20.00 ex VAT
Recruitment Strategies for Beginners
Let’s face it: no organisation can reach its true potential without having the talented people on board. This is why effective recruitment and workforce planning is essential to ensure that your business is able to achieve its goals. But where do you begin finding the right people for the role? How ...
£24.00 inc VAT
£20.00 ex VAT
Coaching: A Beginner's Guide to Unleashing Potential
Often, the role of a manager goes beyond overseeing tasks and ensuring everything runs smoothly. A successful manager needs to lead the team and provide coaching to help employees reach their full potential.
In this course, we'll explore the benefits of coaching in the workplace, as well as how ...
£24.00 inc VAT
£20.00 ex VAT
Neurodiversity in the Workplace: Strategies for Inclusion and Collaboration
In this course, we will explore the benefits neurodiversity can bring to the workplace and to your team's creativity. Alongside problem-solving abilities, strategies for creating a more inclusive work environment that supports individuals with autism and ADHD, reducing stigma and promoting a culture...
£24.00 inc VAT
£20.00 ex VAT
Resilience Building Strategies for Line Managers
We all experience, at some point or another, stress or emotional distress, whether in the workplace or in our personal lives. Resilience refers to how well we adjust and bounce-back from these challenging life experiences. Those who have resilience are able to withstand adversity and even grow from ...
£24.00 inc VAT
£20.00 ex VAT
Mental Health in the Workplace
As with physical health, we all have mental health.
Mental health is a term used to describe our emotional and psychological wellbeing. Our mental health can impact how we behave and how we handle stressful situations.
It is important not to confuse mental health with mental illness. For exam...
£24.00 inc VAT
£20.00 ex VAT
Combatting Modern Slavery and Human Trafficking
In this course, we will explore modern slavery, its signs, and methods for prevention, intervention, and reporting. It emphasises the fundamental human right to live freely and underscores the responsibility of individuals and businesses to help eradicate modern slavery. By the end of the course, pa...
£24.00 inc VAT
£20.00 ex VAT
Cyber and Data Security
In this course, we will explore cyber and data security, you will develop the skills necessary to safeguard sensitive information and protect your business from cyber threats.
By the end of this course you will be able to:
• Understand why data security is essential and how to keep a business se...
£24.00 inc VAT
£20.00 ex VAT
Business Ethics for the Workplace
In this course, we will explore how to navigate ethical dilemmas in the workplace and make sound decisions that align with moral and ethical principles. Throughout the course, participants will gain the knowledge and skills to differentiate between morals and ethics, explore philosophical approaches...
£24.00 inc VAT
£20.00 ex VAT
Addressing Sexual Harassment in the Workplace: Creating a Safe and Respectful Environment
Unfortunately, sexual harassment is a risk in any workplace. It's important you know what can be viewed as sexual harassment and how you can put a stop to this kind of behaviour. This course will alert you to the behaviours to look out for when it comes to sexual harassment, as well as steps you can...
£20.00 inc VAT
£16.67 ex VAT
Environmental, Social, and Corporate Governance (ESG) Course
In this course, we'll delve into the world of sustainability, responsible business practices, and ethical decision-making and how it can benefit a business and you. We will cover some actionable changes you can make today to become more sustainable, ethical, and provide good governance practices.
...
£24.00 inc VAT
£20.00 ex VAT
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