Policy Deployment course is a model to drive a strategic plan through the incorporation of the Voice of the Customer (VOC) throughout the organisation and in particular, to where the actual work is done. This is part of our continuous improvement range of courses.
Is this course accredited and recognised?
Yes, this course is fully approved by CPD. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.
How long will this course take me?
Roughly 1 -2 hours. But you don’t have to do it all in one go.
Who should take this course?
Anyone who wants to improve how they think and learn. There are no entry requirements.
What happens if I don’t pass?
If you don’t pass, we give you your money back. You may attempt the test three times at no extra cost. If you do not achieve the 80% pass mark, further attempts may be given by contacting our support team.
We build our courses so that you’re able to better retain what you learn. This course is divided into five easy to follow interactive modules and includes a multiple-choice test at the end. The course demonstrates how policy deployment:
✔️Guides management in the process of creating a shared vision.
✔️Helps management understand how current or new customers fit in that vision.
✔️Focuses on the current, emerging, and strategic pressing needs of those customers.
✔️Guides the company in the best use of its resources to meet those needs.
✔️Ensures that company resources have the tools needed to turn the plan into reality.
Aims of the Training Course
By the end of this course you will:
- Know what Policy Deployment is and why it’s important
- Be able to describe the component parts of the Policy Deployment Pyramid
- Be able to allocate objectives within your business
- Know how to convert objectives into action plans
- Be able to describe techniques to communicate information and results
Test and certificate
The end of course test consists of 10 multiple-choice questions. Learners are required to achieve an 80% pass mark. You’ll be able to download a digital certificate on completion. This can be printed, and we suggest you keep it for your records.